Where does Bag-all ship to/from?
All orders from Bag-all.com are packed and shipped from our store on Mott Street in New York. We have an amazing (& small) team who pack & ship as quickly as possible! We ship to everywhere in the US, as well as internationally. If you are located outside USA, please check if there is a Bag-all store closer to where you live. Ordering from a local Bag-all ensures quicker deliveries and can help avoid custom fees. Bag-all has stores in New York, Paris and Stockholm, and office in Kuwait with local websites.
What does my order ship in?
Smells like mushroom? Thats right! When we say we are plastic free, we mean it. All orders are shipped on our compostable mailers made of mushrooms that can be biodegraded into organic fertilizer! Pretty cool right?
When can I expect my order?
Once we have lovingly packed the order, we send a follow-up email that provides you all the tracking so you can follow along your packages journey to you! Then, we hand the package over to the third party carrier of your choice. At check out you will get to decide which carrier you want to use, and how quickly you want your order. Please note that there currently are delays with USPS shipping within the United States. If you are in a rush, choose a different carrier
Where is my order?
At Bag-all we do our best to make sure your order arrives to you as perfect as we sent it out. Unfortunately, once the package leaves us it is in the couriers hands. If you choose USPS, keep in mind that the package may be left outside your door or by your mailbox. If you are worried that your package may get lost, please choose another shipping option with a signature. Also, consider adding the affordable insurance option with Route that we offer at checkout. If your package gets lost or damaged with USPS or any other third party carrier, Bag-all, can unfortunately not file a claim in your name, this will need to be done by yourself, nor can Bag-all replace the items in this circumstance. If you do have the Route insurance a claim can easily be filed in their app.
Where is my (International) order?
For International orders, please note that if you choose the USPS option, your package can only be tracked to the US border. Once your package leaves the US, it can no longer be tracked. If you choose the USPS option, Bag-all is not responsible for your package after it has left the US. Meaning, if your package gets lost outside of the US, we will not refund or replace it. To insure that you can track your package all the way to your door, please choose the Fedex, DHL or UPS option. Local customs and taxes may occur on International orders. These fees are paid by the customer directly to your local customs. Please check what the rules are in your county before ordering.