All orders from Bag-all.com are packed and shipped from our store on Mott Street in New York. We always pack and ship as quickly as we can! Unfortunately, when it comes to shipping things can happen along the way. Once we have lovingly packed the order, we hand the package over to the third party carrier of your choise.
At check out you will get to decide which carrier you want to use, and how quickly you want your order.
However, during holiday season especially, there can be delays. We are very sorry about this, but once the package has left the store there is no longer anything we can do about the pace of shipping.
Please note that there currently are delays with USPS shipping within the United States. If you are in a rush, choose a different carrier
If you choose USPS, keep in mind that the package may be left outside your door or by your mailbox. If you are worried that your package may get lost, please choose another shipping option with a signature. Also, consider adding the affordable insurance option with Route that we offer at checkout. If your package gets lost or damaged with USPS or any other third party carrier, Bag-all, can unfortunatley not file a claim in your name, this will need to be done by yourself, nor can Bag-all replace the items in this circumstance. If you do have the Route insurance a claim can easily be filed in their app.
For International orders, please note that if you choose the USPS option, your package can only be tracked to the US border. Once your package leaves the US, it can no longer be tracked. If you choose the USPS option, Bag-all is not responsible for your package after it has left the US. Meaning, if your package gets lost outside of the US, we will not refund or replace it. To insure that you can track your package all the way to your door, please choose the Fedex, DHL or UPS option. Local customs and taxes may occur on International order. These fees are paid by the customer directly to your local customs. Please check what the rules are in your county before ordering.
If you are located outside USA, please check if there is a Bag-all store closer to where you live. Ordering from a local Bag-all ensures quicker deliveries and can help avoid custom fees. Bag-all has stores in New York, Paris and Stockholm, and offices in Kuwait and Seoul, with local websites. Please click buttons below to go there!